Return and refund policy

Welcome To Lujo Mercado

With our simple returns process, you can shop online worry-free.
If something doesn't work out, you can send most items back within 30 days of delivery.*

Start the return process within 14 days of receiving your item.

We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.

Shipping costs will be the responsibility of the customer in cases of buyer's remorse returns, such as an item didn't fit, didn't like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.

Our third-party retailers will refund the cost of the merchandise and shipping charges if the return is a result of their error or defective product.

Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item.

And we'll also cover the cost of any return shipping if the product is not defective. if defective return shipping fees will apply to the customer.

Most orders are shipped out within 2 business days.

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